City of Fredericton Police Force

Victim Witness Services

Contact Information
Office Phone 506-460-2422
After Hours Phone 506-460-2300
Fax 506-460-2316
Social Media Facebook Facebook:
Twitter Twitter:
Primary Contact Donna Hicks, Crisis Intervention Coordinator, Victim Witness Services; Phone: 506-460-2422; Email:
Alternate Contact Shelley Gregan, Victim Witness Supervisor, Victim Witness Services; Phone: 506-460-2363; Email:
Mailing Address c/o Fredericton Police Force 
Fredericton Police Station 
311 Queen St 
Fredericton, NB 
Canada E3B 1B1
Description & Services
Cross Reference Victim Witness Services
Description of service(s) Victims and witnesses, along with their families and the communities in which they live, are negatively affected by crime and other tragic events. Victims can experience physical injury, financial loss, and emotional trauma. Exposure to critical incidents undermines our sense of well-being and security, leaving victims and witnesses vulnerable, frightened, and often angry. To add to their frustration, the process and procedures of the Criminal Justice System may seem bewildering.  
The Victim Witness Section is a special unit established to address the needs of victims and witnesses of crime and to ensure their right to information and to fair and sensitive treatment.  
The program functions to ensure that victims can receive the support, information, and practical assistance they need to report crimes, to recover from the effects of being victimized, to prevent re-victimization, and to participate fully in the justicial process.  
The Victim Witness Section is staffed by two full time counselling professionals and has a Volunteer Program consisting of 15 to 25 volunteers.The Victim Witness Section is also a recognized training site for Counselling and Social Work Interns. Working together with the Police, the professional staff, trained volunteers, and Interns provide the services listed below.  
Crisis Intervention Service 
Victim Witness staff and trained Volunteers respond to a crime scene or other traumatic incident to offer immediate support. The FPF Police Chaplain is also available for people experiencing trauma and loss. These services are dispatched through the Fredericton Police Force Telecommunications Center.  
Emotional Support and Counselling Services  
As trained professionals, Victim Witness staff can provide short-term counselling. Victim Witness Volunteers are trained paraprofessionals who understand the trauma of victimization and are available to discuss your concerns and provide you with timely support.  
Information & Referral Service  
Staff and volunteers are knowledgeable regarding the range of support programs and professional resources available within the community that may be required by the victim.  
Criminal Justice System and Police Procedures  
Most of us are not familiar with how the Police and the Criminal Justice System function. We will explain the process and outline the steps involved in the investigation and prosecution of the accused. You are entitled to know the outcome of the Police investigation and Victim Witness staff can keep you up to date on the status of your case. If you require court preparation and accompaniment, we will arrange that as well.  
Victim of Crime Assistance  
If you have suffered injury or loss as a result of crime, you may be eligible for compensation. We can direct you to the appropriate agency.
Areas Served Fredericton
Languages English ; French
Location information
Located In Community Fredericton
Address & Map
Fredericton Police Force
311 Queen St
Fredericton, NB
Canada E3B 1B1
View Google Map
Accessibility Fully Accessible ; ***Note that accessibility is self-reported. Please contact the organization before arrival***
Other Details
Service Level (10) Local Government
Designated Day/Week/Month/ Events Always open
Service Categories Crime Victim Compensation

Please Read This Important Information

The Human Development Council is committed to providing a database that is accurate, up-to-date and comprehensive. However, we are unable to assume any liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Please contact The Human Development Council to report concerns or to make suggestions.

Records in this database contain links to MapQuest and Google Maps which are provided as a convenience to the user. We cannot be held responsible for the accuracy of the maps provided by MapQuest or Google Maps and the user is urged to confirm the location independently.