Financial Consumer Agency of Canada
Record #: HDC0966 | Last Modified: 09 Jul 2020 | Last Full Update: 09 Jul 2020 |
Contact Information | |
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Office Phone | 866-461-3222 |
Toll Free Phone | (1-866-461-3222) For services in English (1-866-461-2232) For services in French (613-960-4666) For calls from the Ottawa area or from outside Canada |
TTY Phone | 613-960-4600 |
Fax | 613-941-1436; Toll-Free Fax: 1-866-814-2224 |
info@fcac.gc.ca | |
Website | www.canada.ca/en/financial-consumer-agency.html |
Social Media | ![]() ![]() ![]() ![]() |
Primary Contact | Ann-Marie Epps, Team Leader, Consumer Service Centre, Financial Consumer Agency of Canada; Phone: 613-948-0763 |
Description & Services | |
Cross Reference | FCAC |
Description of service(s) | The Financial Consumer Agency of Canada (FCAC) is an independent agency whose mandate is to inform and protect consumers about financial products and services. As the federal regulator, FCAC is responsible for enforcing many federal laws that protect consumers in their dealings with financial institutions. |
Hours | Consumer service representatives are available from Mon-Fri, 8:30 am - 5:00 pm, Eastern Time. |
Areas Served | Canada |
Eligibility | No restrictions |
Application | N/A |
Languages | English ; French |
Fees | None |
Location information | |
Located In Community | Ottawa |
Address & Map | |
Accessibility | Fully Accessible ; ***Note that accessibility is self-reported. Please contact the organization before arrival*** |
Other Details | |
Service Level | (40) Federal Government |
Subjects | |
Service Categories | Consumer Education ; Consumer Law ; Government Consumer Protection Agencies |