Financial Consumer Agency of Canada

Contact Information
Office Phone 866-461-3222
Toll Free Phone (1-866-461-3222) For services in English  
(1-866-461-2232) For services in French  
(613-960-4666) For calls from the Ottawa area or from outside Canada
TTY Phone 613-960-4600
Fax 613-941-1436; Toll-Free Fax: 1-866-814-2224
Social Media Facebook Facebook:
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Primary Contact Ann-Marie Epps, Team Leader, Consumer Service Centre, Financial Consumer Agency of Canada; Phone: 613-948-0763
Description & Services
Cross Reference FCAC
Description of service(s) The Financial Consumer Agency of Canada (FCAC) is an independent agency whose mandate is to inform and protect consumers about financial products and services. 
As the federal regulator, FCAC is responsible for enforcing many federal laws that protect consumers in their dealings with financial institutions.
Hours Consumer service representatives are available from Mon-Fri, 8:30 am - 5:00 pm, Eastern Time.
Areas Served Canada
Eligibility No restrictions
Application N/A
Languages English ; French
Fees None
Location information
Located In Community Ottawa
Address & Map
427 Laurier Ave W, 6th Flr
Ottawa, ON
Canada K1R 1B9
View Google Map
Accessibility Fully Accessible ; ***Note that accessibility is self-reported. Please contact the organization before arrival***
Other Details
Service Level (40) Federal Government
Service Categories Consumer Education ; Consumer Law ; Government Consumer Protection Agencies

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